Frequently Asked Questions

Product Questions

Are 815Eats products gluten free?

Yes, 815Eats Microwaveable Dip is considered gluten free. It does not contain gliadin containing gluten (gluten from wheat, barley, oats, or rye grains) in its composition as formulated.

What allergens are in 815Eats products?

Black Bean & Jalapeño Dip: None

Chili Con Queso Dip: Contains milk

Curried Chickpea Dip: Contains milk, tree nuts, coconut

Tuscan Bean Dip: Contains milk.

All 815Eats products are manufactured in a facility that processes dairy, egg, soy, wheat, peanuts and tree nuts.

Are 815Eats items Kosher?

Yes, all flavors of 815Eats Microwave Dips are considered Kosher.

Do I have to cook 815Eats Microwave Dip or can I eat it cold?

815Eats Microwave Dips must be initially heated according to package instructions prior to consuming.

How should I store my dip to save it for later?

815Eats Microwave Dips are designed to eat in one sitting, shortly after preparation. Don’t worry, they taste so good you won’t be able to put them down!

Are 815Eats Microwave Dips considered vegan?

The Black Bean Jalapeño variety is considered vegan.

Where are 815Eats products manufactured?

All 815Eats products are manufactured in Ashton, Illinois, the heart of the Midwest.

Where is the best place to store my unused product?

Unopened 815Eats Microwaveable Dips should be stored in a cool, dry place.

Order Questions

Can you ship my order outside of the US?

At this time, 815Eats products are only available for shipping in the continental US.

How much is shipping?

Orders totaling $0–$29.99 (before tax) ship at a cost of $7.99. 

Orders totaling $30 or more (before tax) ship at a cost of $11.99.

What do I do if there is a problem with my order? Do you accept returns?

The safety and satisfaction of our customers is our top priority. In order to minimize food safety risk, we
are unable to accept any returns of our product. However, if your shipment arrives damaged or you are
unhappy with your order experience, please contact welcome@815eats.com with your concerns.

When will my order arrive?

Orders received by 5pm CT will be shipped out the next business day. All orders are shipped FedEx.

Can I cancel or change my order?

All orders are fulfilled and shipped quickly, but cancellations or changes may be possible if your order has not been processed by our warehouse. Please contact us immediately at 815-453-7011, provide us with your order number and cancellation or change request and we will do our best to accommodate.

Do you offer discounts?

Yes! To receive exclusive discount information, join our mailing list. We don’t want you to miss out on the fun.

What methods of payment are accepted?

At this time, payment is accepted via credit card and PayPal.

Do you offer monthly auto-ship subscriptions?

We are actively working to add monthly subscriptions to our online offering so you never run out of your favorite 815Eats products. Sign up for our email list to be notified as soon as this service is added!

Retail Locations

Where can I buy 815Eats products in stores?

815Eats is currently available in the following retail locations:

We are working hard to get nationwide placement in retail stores. Ask your preferred retailer to stock 815Eats products! Download our product request form and give it to your local store manager.

News & Updates

How do I find out about new products for 815Eats?

Join our mailing list to be the first to hear about our new product launches!